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Thank you, Two-Timing Buyer!

MAGGIE DOKIC always has a way of getting to the point. The following post where she tells the story of a two-timing encounter proves that. "Thanks for being unfaithful to me.... " she writes. " I'm not angry.  Instead, I'm thrilled.  Why would I be thrilled to find out that you were seeing another REALTOR® behind my back? Because it was the epiphany I needed.....

a realization which will serve me well in the future.  You were the straw that broke the camel's back.  I am no longer working with buyers who don't come to my office for our consultation and sign the buyer brokerage agreement.  No ifs, ands, or buts. 

Dear Two-Timing Tina,

sad face when TTT broke my RE heartThanks for being unfaithful to me.  I'm not angry.  Instead, I'm thrilled.  Why would I be thrilled to find out that you were seeing another REALTOR® behind my back? Because it was the epiphany I needed.

You see, I've known for a very long time that I should be working only with buyers who sign an exclusive buyer brokerage agreement.  But I had grown complacent and kept putting it off.  Getting buyers to sign these requires that I make adjustments to my routine.  It requires some effort.  I have to show my prospective buyers the benefits they will gain by working with only me.  In order to accomplish this, they need to come into my office for a complimentary buyer consultation.

I've been so busy that instead of scheduling the free consultation when a new buyer called me, I would just get the property details and schedule a showing.  Deep down I knew this was not the way it should be.  But I kept telling myself I was too busy to do it otherwise.

Then you came along.  Asking to see an $80,000 foreclosed home.  The fact that this is well below what I usually work did not matter.  You had a need and I wanted to fill it.  So I picked up HUD keys, printed detail reports, drove by neighborhoods to check them out for you and reported back to you diligently. 

For one reason or another, we were not able to meet face-to-face for 10 days or so.  But I continued my diligent work for you.  We spoke on the phone, texted back and forth, and stayed in touch .  All seemed well. 

Then yesterday I confirmed our appointment, gathered the documents and set out for our first F2F meeting.  I arrived at the property to see that another REALTOR® was there showing it to his client.  I said hello to them and waited for your arrival.  After 10 minutes I decided to call and make sure you were not lost.  I put two and two together when the other agent's client reached in her pocked for her ringing phone.

She was you! 

You were her! 

You looked over at me and asked, "oh, is that you calling me?"  Was that when it hit you that you had scheduled appointments with two agents at the same house, at the same time?  I've known two-timers before, but this was my first dealing with one with a faulty scheduling system.

I don't think my surprise showed on my face.  And my well chosen words were not rude, although after leaving, I thought about it and chastised myself for not giving you a good talking-to.  You needed to know what you did was wrong.  But that didn't matter to me at the time.

me after TTT's swift kick in the pantsWhat did matter was that your actions pushed me to making a realization which will serve me well in the future.  You were the straw that broke the camel's back.  I am no longer working with buyers who don't come to my office for our consultation and sign the buyer brokerage agreement.  No ifs, ands, or buts. 

Please continue on your merry way and know that our brief encounter fared me well.  And the next buyer who calls me will know all the wonderful things he'll be gaining by working with me exclusively.  Because I will make sure I tell him.

Yours truly,

No longer your agent.

 

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Maggie Dokic is a licensed real estate broker in the state of Florida selling residential real estate in Miami, Palmetto Bay, Pinecrest, Coral Gables, Gables by the Sea, High Pines and the Redland.

For more information on our local real estate market, or to see or sell a home in Miami, Palmetto Bay, Pinecrest, Coral Gables or the Redland, visit my Miami Real Estate blog or contact me at Maggie (at) TheBlogThatAteMiami (dot) com.

The opinions expressed herein, are those of the author, and not necessarily of Prudential Florida Realty.

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Comments

I learned this lesson a long time ago. I spent way too much time and way too much money taking lessons from a riding instructor who always seemed to keep me off balance. She'd say, "Next week we'll work on dressage" so I'd bring my dressage saddle but, somehow it was such a lovely day that she'd take us outside to do some jumping....which you can't do very well in a dressage saddle. Or she'd say, "Next week, we'll work on jumping" so I'd bring my jumping saddle and we'd work on dressage instead....which you can't do very well in a jumping saddle! I started to bring BOTH saddles and, still, the lightbulb hadn't gone off. When I finally switched to another instructor, I was tearful and furious that I had wasted so much time and money. The new isntructor said, "Oh. no; she gave you a GIFT!" This will never happen to you again because now you have a yardstick with which to measure all future instructors. You now have a standard and you know what is NOT ACCEPTABLE to you!"

 

 

Posted by Leslie Helm, Real Estate For Trail Riders (Tennessee Recreational Properties) almost 9 years ago

I think that if you have been in Realestate sales for any length of time this will happen to you, although maybe not to the extream that it happened to you

Posted by Robert Solomon/Broker/Owner (I Net Realty Group, Inc.) almost 9 years ago

janeAnne, thanks for the re-blog.  I've been away from AR too long and haven't used the re-blog myself yet.

Here's looking forward to learning from all our experiences. =)

Posted by Maggie Dokic | Miami, FL | 305.81.HOUSE (46873), GREEN, CDPE, SFR, Pinecrest | Palmetto Bay | (eXp Realty LLC) almost 9 years ago

I loved that post....and I enjoyed reading it just as much the second time.

Posted by Heather Adkinson, Real Estate Agent - Moses Lake (Windermere K-2 Realty LLC www.propertiesinmoseslake.com) almost 9 years ago

I love this post...well said.  As agents we do know better than just to meet someone at a house.  It is so valuable to meet people first and do a liconsultation.

Posted by Dawn Bahr, Raising the Bahr in Real Estate (The Real Estate Firm) over 8 years ago

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